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1) After you make the order, we'll contact you and prepare the itme as fast as possible.
2) After we prepare the model, we ship it to you by DHL/UPS/FedEx/TNT/EMS/HKPAM and give you the tracking number(The process takes about half one day or one day).
3) The shipping time is about 3~5 days by DHL/UPS/FedEx/TNT, 10 days by EMS, 20 days by HK Post Air Mail or Singpore Post.
4) We'll try our best to make the item arrive on time. As the courier, weather and local custom, maybe sometimes it'll be delayed. Your understanding will be highly appreciated.
1. If you get a defective item, you want to return or discount. Please contact us within 3 days after you receive the parcel.
2. All return items must be with ORIGINAL PACKING.
3. Customer is responsible for shipping charges on returned item.
4. We will refund the money to you when we get the returned item or replace a new one for you.
1. Buyer's early confirmation will be highly appreciated after receiving the item.
2. If you are satisfied with our product and service, we sincerely invite you to leave positive feedback for us, because your feedback is very important to our business development.
3. Please contact us before leaving any negative or neutral feedback. We will work with you to solve the problem. Thanks for your understanding.
If your item has any problem within 2 year, please send it back to us. We will check the problem and repair the item in the shortest time.